Flooring & Carpet Repair
Restore your floors to like-new condition
Don't replace your entire floor when a repair will do. Satolli's experienced team can fix damaged carpet, vinyl, laminate, and more. From pet damage to water stains to worn areas, we have the skills to restore your floors and extend their life. We also offer carpet restretching to eliminate those annoying bumps and wrinkles.
What's Included
- Carpet patching and seam repair
- Carpet restretching and rebonding
- Pet damage repair
- Water damage restoration
- Transition strip repair and replacement
- Vinyl and laminate plank replacement
- Loose tile repair
- Subfloor repair
Our Process
Assessment
Bring photos to our showroom or schedule an on-site visit. We'll assess the damage and determine if repair is the right solution.
Quote & Options
We'll provide a detailed quote and explain your repair options, including whether replacement might be more cost-effective.
Schedule Repair
Once approved, we'll schedule the repair at a convenient time. Most repairs are completed in a single visit.
Professional Repair
Our skilled technicians complete the repair using professional techniques and quality materials.
Final Inspection
We walk through the completed repair with you to ensure you're completely satisfied with the results.
Keep a few extra tiles, planks, or carpet remnants from your original installation—they're perfect for repairs down the road. If you don't have any, bring a sample and we'll do our best to find a close match!
Before you hand anyone a deposit
What people worry about before they buy floors
Fair questions. Here is how we actually work, so you know before you call.
The people installing your floor work here
Your floor goes in by our own crew, not a subcontractor hired for the week. They have installed under the Satolli name for years, and we walk the finished job with you before anyone calls it done.
You get a callback, not a case number
Call the showroom and a person picks up. If we cannot sort it out on the spot, you get a call back that day or the next business day. Save our number when you call, so you know it is us ringing and not a spam call.
Something wrong later? Call Eric first
If a problem turns up after the install, the owner is your first call, not a claims line. Eric works out the best way to put it right. If you cannot reach him, you can go to the manufacturer directly.
4.8 stars across 163+ Google reviews, and 65 years at the same address in Warren.
Frequently Asked Questions
Can you repair carpet damaged by pets?
Yes! Pet damage is one of our most common repairs. We can patch damaged areas, replace padding, and even treat subfloor odors. Results depend on the extent of the damage.
My carpet has bumps and wrinkles. Can you fix that?
Absolutely. Carpet restretching is a common service we provide. Using a power stretcher, we can eliminate bumps, ripples, and loose areas to make your carpet look new again.
Is it worth repairing or should I replace?
It depends on the damage extent and your carpet's age. We'll give you an honest assessment. Sometimes a simple repair extends your floor's life by years; other times, replacement is the better investment.
Can you match my existing flooring for repairs?
We'll do our best to find a close match. Bringing a sample helps. For carpet, exact matches can be difficult if the style is discontinued, but we have many options that blend well.
What types of flooring can you repair?
We repair carpet, luxury vinyl plank and tile, laminate, sheet vinyl, ceramic and porcelain tile, and hardwood. Each material has different repair techniques and possibilities.
Do you use subcontractors to install flooring?
No. Your flooring is installed by Satolli's own installers, not a subcontracted crew. Our installers have worked under the Satolli name for years, and we do a final walkthrough with you when the job is finished to make sure you are satisfied before we consider it complete.
If I have a problem after the install, who do I call?
Call Eric at the showroom first. He will work out the best way to solve it, including going to the manufacturer when that is the right route. If you cannot reach him, you are free to contact the manufacturer directly. You are dealing with the owner of a business that has been at the same address in Warren for decades, not a call center.
How quickly can you get my floor installed?
If your flooring is in stock, or you choose a remnant, we can often have it installed within a day or two, depending on how the schedule looks when you call. Anything we have to order takes roughly one to three weeks to arrive, and once the material is here the job goes on the schedule. The installation itself is typically a day or two.
How much do I have to pay before the work is done?
Half up front, and the rest once your floor is finished. A 50% deposit gets your material ordered and your job on the schedule, and the remaining balance is not due until the installation is complete. You are not asked to hand over the full amount for a floor you have not seen finished.
Do I have to move my furniture before you install?
Moving furniture is included in the labor, so you do not need to empty the room yourself. We do ask that you move anything fragile or valuable out of the room before we arrive, so nothing irreplaceable is being carried by anyone but you.
Do you remove and dispose of my old flooring?
Yes, on nearly every job. Taking up the old flooring and hauling it away is part of the work, so you are not left with a pile in the driveway or a separate disposal bill.
What happens to the toilet when you replace a bathroom floor?
We pull the toilet before the new floor goes down, then reset it on a new wax ring. Flooring that stops at the base of a toilet is a shortcut and it shows, and a reused wax ring is a slow leak sitting under a brand new floor.
Can the price change after I get a quote?
We measure your rooms in person and assess the condition of your subfloor before quoting, which is exactly how surprise charges get avoided. You receive a written, no-obligation quote based on that measurement. If something unexpected turns up once the old flooring comes off, we talk to you about it before doing any additional work.
Will a salesperson come to my house to sell me flooring?
No. Satolli does not run in-home sales visits and we do not bring samples to your home. A professional comes out to measure your rooms, and you select your flooring at our Warren showroom, where you are welcome to take samples home to see how they look in your own lighting before you decide.
Is the in-home measurement really free?
Yes. The measurement is free and carries no obligation to buy. A pro measures your space, checks your subfloor, and gives you a written quote. You are free to take that quote and think it over as long as you need.
Ready to Get Started?
Contact us today for your free, no-obligation consultation. We're here to help you find the perfect flooring solution.