Privacy Policy

Satolli Carpet & Floor Covering ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact or estimate request form
• Schedule a consultation or appointment
• Subscribe to our newsletter or marketing communications
• Contact us via phone, email, or chat
• Visit our showroom

This information may include:

• Name and contact information (email, phone number, address)
• Project details and preferences
• Communication history with our team
• Payment information (when making a purchase)

Automatic Information Collection

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Pages viewed and time spent on our site
• Referring website or search terms
• Device type and operating system

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process and fulfill your flooring orders
• Schedule appointments and consultations
• Send you relevant information about our products and services
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (e.g., payment processors, email services)
• Professional installers and contractors working on your project
• Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Disable cookies through your browser settings

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites (such as our Room Visualizer tool powered by Roomvo). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us: