Meet Mini Eric
Your AI Flooring Assistant
Got flooring questions? Mini Eric is here to help 24/7! Powered by 65+ years of Satolli expertise, I can answer questions about carpet, hardwood, vinyl, installation, care tips, and more.
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Popular Questions
What I Can Help With
- •Flooring recommendations for your needs
- •Pet-friendly and waterproof options
- •Maintenance and care tips
- •Installation process questions
- •Store hours and service area
- •Scheduling appointments
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The real Eric and our team are always happy to help in person or over the phone!
Call (330) 394-7573Eric's Expert Flooring Tips
Get quick answers to the most common flooring questions from Mini Eric.
What flooring is best for homes with pets?
For pet owners, I recommend luxury vinyl plank (LVP) or our PET Premier carpet. LVP is 100% waterproof and scratch-resistant, while PET Premier carpet comes with our exclusive guarantee: if your pet stains it and it won't come out, we replace it!
How long does flooring installation take?
Most rooms can be completed in one day. A typical whole-house installation takes 2-3 days depending on the flooring type and square footage. Visit our showroom for a precise timeline!
What's the difference between LVP and laminate?
The biggest difference is water resistance. LVP is 100% waterproof and can go anywhere, including bathrooms and basements. Laminate looks similar but isn't truly waterproof—standing water can cause damage. LVP is also softer underfoot.
How do I choose the right carpet?
Consider traffic level, pets, and budget. For high-traffic areas, look for higher face weight and stain-resistant fibers like SmartStrand. For bedrooms, softer plush carpets work great. Stop by and I'll help you find the perfect match!
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